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  • News Date:
    Thursday, June 4, 2015
    Body:

    At a meeting last week Westpac told us they had increased the casual pool and branches shouldn’t be experiencing problems accessing casuals now. Westpac will investigate branches who have raised staffing concerns to check whether casual pool is being utilised as it should be. If you have not already advised us of staffing problems on your site and you want to be involved in this investigation please let us know.

  • News Date:
    Thursday, June 4, 2015
    Body:

    A lot of members asked whether when they take time off on approved leave that targets should be adjusted accordingly. Westpac have confirmed that they should, please advise your delegate or organiser if this is not happening at your branch/call centre.

  • News Date:
    Thursday, June 4, 2015
    Body:

    The effect of technology failures needs to be taken into account when considering CSR’s ability to achieve targets and appropriate adjustments need to be made. If you are a CSR and you have a performance review coming up please contact your local organiser to attend with you.  

  • News Date:
    Thursday, June 4, 2015
    Body:

    We will be targeting all banks in a campaign to get them to take demographics/geography into account when setting targets as we continue to find this is the biggest frustration and concern for members. We have raised at numerous forums and no movement has been made so we will be taking the message wider.

  • News Date:
    Thursday, June 4, 2015
    Body:

    We have formally requested BNZ adjust an employees targets for the period they are working in the bulk teller role. BNZ are looking into this.

  • News Date:
    Thursday, June 4, 2015
    Body:

    A communication will come out shortly from senior management at BNZ to all employees confirming that there is no impediment to them being paid for overtime worked and they should be paid.

  • News Date:
    Thursday, June 4, 2015
    Body:

    By now all BNZ employees should have 15-30 minutes per week free from other duties to complete training modules. This was confirmed by senior management the other week.

  • News Date:
    Thursday, June 4, 2015
    Body:

    We raised with senior management that many branches have said casuals are not being brought in for absences. We have been analysing date BNZ provided us on casual usage and will continue the conversation with them on where it is clear casuals are not being used.

  • News Date:
    Thursday, June 4, 2015
    Body:

    We will be targeting all banks in a campaign to get them to take demographics/geography into account when setting targets as we continue to find this is the biggest frustration and concern for members. We have raised at numerous forums and no movement has been made so we will be taking the message wider.

  • News Date:
    Thursday, June 4, 2015
    Body:

    Westpac is proposing the closure of its Ruatoria branch, the last bank on the East Coast. Workers, FIRST union and the community are rallying together to keep the branch open, you can support the campaign by signing this petition.

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