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  • News Date:
    Thursday, June 4, 2015
    Body:

    The effect of technology failures needs to be taken into account when considering CSR’s ability to achieve targets and appropriate adjustments need to be made. If you are a CSR and you have a performance review coming up please contact your local organiser to attend with you.  

  • News Date:
    Thursday, June 4, 2015
    Body:

    We will be targeting all banks in a campaign to get them to take demographics/geography into account when setting targets as we continue to find this is the biggest frustration and concern for members. We have raised at numerous forums and no movement has been made so we will be taking the message wider.

  • News Date:
    Thursday, June 4, 2015
    Body:

    We have formally requested BNZ adjust an employees targets for the period they are working in the bulk teller role. BNZ are looking into this.

  • News Date:
    Thursday, June 4, 2015
    Body:

    A communication will come out shortly from senior management at BNZ to all employees confirming that there is no impediment to them being paid for overtime worked and they should be paid.

  • News Date:
    Thursday, June 4, 2015
    Body:

    By now all BNZ employees should have 15-30 minutes per week free from other duties to complete training modules. This was confirmed by senior management the other week.

  • News Date:
    Thursday, June 4, 2015
    Body:

    We raised with senior management that many branches have said casuals are not being brought in for absences. We have been analysing date BNZ provided us on casual usage and will continue the conversation with them on where it is clear casuals are not being used.

  • News Date:
    Monday, May 25, 2015
    Body:

    Elected union reps from BNZ met with BNZ senior management yesterday to raise with them our members concerns about staffing problems when people are away and also the need for demographics and locality to be taken into account when setting targets. We will report back in more detail later this week. 

  • News Date:
    Monday, May 25, 2015
    Body:

    Elected union reps from Westpac are meeting today to discuss what will be raised at our meeting tomorrow with senior management.  Thanks everyone for your feedback on this. Top issues are difficulties with reaching the life insurance target, particularly due to demographics and also some staffing problems still apparent. We will report back from this meeting later this week.

  • News Date:
    Monday, May 25, 2015
    Body:

    Organisers will be visiting ANZ branches over the next few weeks, catching up with members and updating them on the negotiations.

  • News Date:
    Monday, May 25, 2015
    Body:

    Welcome GE Money call centre workers to our union! Organisers have been recruiting this week at GE Money and around 50% of the call centre are now in our union.

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